The Active Care Physiotherapy Team
With the Active Care Physio team, you are quite literally in good hands! Our clinic is owned and staffed by highly experienced physiotherapists registered with The College of Physiotherapists of Ontario. They are supported by an expert team including our massage therapists, physiotherapy assistants and our wonderfully efficient office administrators!
Chris Cole B.P.E.(Co-op), B.Sc.(P.T.), M.C.P.A
Physiotherapist & Partner
Chris graduated from Memorial University with a Bachelor’s degree in Physical Education before he attended The University of Western Ontario to complete his degree in Physiotherapy. After working in a couple of out-patient orthopedic clinics Chris and his wife Laura decided to open Active Care Physiotherapy in November of 2003.
Chris has a passion to help people. His treatment approach integrates manual therapy, exercise prescription, and education. He has completed manual therapy training through the Canadian Physiotherapy Association Orthopedic Division. He enjoys learning new techniques to help people get better faster. Chris takes a special interest in treating active people and vestibular rehabilitation.
Chris is a proud member of The Ingersoll Chamber of Commerce. When he is not working he loves spending time with his family, coaching, exercising, and playing hockey.
Laura Cole, B.Sc.(Kin.)(Hons), B.Sc.(P.T.), M.C.P.A
Physiotherapist & Partner
Laura completed her Physiotherapy degree from Western University in 2002 after completing a degree in Kinesiology first. She is a highly experienced physiotherapist with over 20 years of clinical practice, specializing in a variety of areas, including exercise prescription, manual therapy, acupuncture, and pelvic floor physiotherapy.
With a deep understanding of the human body and movement mechanics, Laura utilizes her expertise in exercise prescription to create tailored rehabilitation programs that promote strength, mobility, and overall well-being. In particular, Laura has a strong passion for women's health, providing specialized care for conditions related to pelvic floor dysfunction, pre and postnatal care, and other gender specific needs.
In addition to her knowledge of exercise therapy, Laura incorporates manual therapy techniques to address musculoskeletal issues, helping patients recover from injury, manage chronic pain, and improve functional movement. Throughout her career, Laura has developed a compassionate and patient-centered approach, empowering individuals to regain their independence and achieve their health and fitness goals while using a holistic and evidence-based approach.
With a commitment to continuous learning and professional development, Laura stays at the forefront of advancements in physiotherapy to ensure that her patients receive the best possible care.
Outside of the clinic, Laura enjoys spending time with her 3 teenage sons, her husband and business partner, Chris and her goldendoodle. She practices what she preaches and prioritizes exercise in her life. She enjoys: weightlifting, pilates and going for walks with her dog.
Devanshi Patel, Physiotherapist
Devanshi is a dedicated Registered Physiotherapist with expertise in orthopedic and geriatric rehabilitation. Since earning her Bachelor of Physiotherapy in 2018, she has been passionately engaged in her field.
Her holistic approach to treatment focuses on the individual as a whole rather than just the physical issue. By emphasizing the patient’s goals and preferences and employing a patient-centered methodology, she ensures effective care through attentive listening.
Devanshi finds joy in working with individuals of all ages, managing a wide spectrum of musculoskeletal and neurological conditions. She thrives on the challenges presented by pre- and post-operative cases. Firmly believing that exercise is a cornerstone of rehabilitation, she integrates it with manual therapy techniques and is currently expanding her skills with acupuncture.
Jordana Uren - Registered Massage Therapist
Born and raised in London, Jordana comes from an active family that was immersed in sport, fitness and health. As a graduate of D’Arcy Lane Institute of Massage Therapy (London Ontario) in 2009, Jordana participated in many co-op placements and volunteer outreach programs, gaining treatment experience with a wide range of individuals including elite athletes, patients in palliative care, those who have experienced brain or spinal cord injuries, prenatal and postnatal clients, and infants.
Jordana has had the pleasure of practicing at Active Care Physiotherapy alongside Laura Cole, PT for the past three years. During this time, Laura and Jordana have worked together to promote ideal outcomes for individuals who have undergone joint replacements, sustained athletic injuries, and those experiencing musculoskeletal or joint dysfunction.
Jordana dedicated the first 7 years of her practice to pre and post-natal massage therapy and infant massage, gaining extensive experience in the field.
Jordana is an active member of the College of Massage Therapists of Ontario.
Brad Reichenbach - Pedorthist
Brad attended the University of Western Ontario from 2000-2006, where he obtained his Bachelor’s in Kinesiology and Diploma in Pedorthics. Since being certified in 2007, Brad has worked at numerous clinics all across Ontario providing Pedorthic services.
Brad specializes in custom-made foot orthotics, medical grade compression socks, Kinesio taping as well as, ankle, knee, and back bracing. Brad’s assessment includes a patient history, range of motion comparison, dynamic gait analysis, joint angle/anatomical measurements, and 3-D foam or plaster slipper casting of the foot to generate a custom foot orthotic.
Randy Reyes- Physiotherapy Assistant
Randy joined Active Care Physiotherapy in April 2022 as an intern and became a permanent part of the team in August 2022 after graduating from Trios College with a Diploma in Physiotherapy Assistant / Occupational Therapy Assistant. Randy is always wearing a smile and looking forward to meeting clients with enthusiasm. At home, he enjoys watching basketball, playing with the kids and cooking for family.
Paige VanBuskirk - Office Adminstrator
Paige Is a graduate of the Fanshawe College Office Administration-Health Services program, and started with Active Care Physiotherapy in August 2022. She has experienced her own personal success through physiotherapy and massage and enjoys seeing others on their own journey to health and well being. She enjoys sports, and continues to play both beach and court volleyball. Paige loves spending time with her family and friends, is an avid reader, and an enthusiastic baker, specializing in banana bread and brownies. Paige is an animal lover and a long time volunteer with Salthaven Wildlife Rehabilitation and Education Center.
Jackeline Morais, Physiotherapist Resident & Certified Rolfer®
Jackeline has over 14 years of experience in musculoskeletal rehabilitation, chronic pain management, and movement dysfunctions. She earned her Physiotherapy degree in Brazil and holds advanced training in manual therapy, Pilates, and the Rolfing® Method. Now based in Canada, she provides care at Active Care Physiotherapy’s Ingersoll and London clinics. Her evidence-based approach combines individualized assessment, hands-on treatment, and functional movement retraining to help patients move with less pain and greater confidence.
Ross Banerjee, Registered Massage Therapist
Ross has been practicing massage therapy since 2000, bringing over two decades of experience in helping clients recover from both chronic and acute conditions. His treatments are customized to each individual, drawing on a wide range of techniques including trigger point therapy, myofascial release, active release, positional release, and relaxation massage. Ross’s goal is to support patients in returning to their daily activities with greater comfort and mobility.
Beyond his clinical practice, Ross is a classically trained pianist and continues to share his passion for music as a teacher and performer. His dedication to both health and the arts reflects his holistic approach to well-being.
Juhi Yadav, Physiotherapist
Juhi is a dedicated physiotherapist with over 3 years of clinical experience in India and Canada. She holds a Bachelor’s degree in Physiotherapy from UTU University, India (2021), and a Postgraduate Diploma in Healthcare Administration and Management from Fanshawe College, Canada (2024).
Specializing in musculoskeletal physiotherapy, Juhi focuses on injury management, pain relief, postural correction, injury prevention, and functional rehabilitation. She is committed to evidence-based, patient-centered care, tailoring each treatment plan to meet individual needs and goals. Her approach emphasizes restoring movement, improving physical function, and enhancing overall quality of life.
Shaylyn McArthur, Physiotherapist Resident
Shaylyn earned her Bachelor of Kinesiology (Honours) from Brock University before completing her Master of Science in Physiotherapy (Pre‑Registration) at the University of Liverpool in England. She brings over a decade of clinical experience to her role, having worked as a co‑op student, physiotherapy assistant, and student physiotherapist prior to beginning her residency.
Shaylyn focuses on musculoskeletal physiotherapy and integrates an evidence‑based, holistic approach to care. She develops individualized, collaborative treatment plans that address muscular imbalances, joint instability, pain management, and injury rehabilitation.
Driven by a passion for helping others, Shaylyn empowers patients through education and supports them in achieving meaningful, functional goals. She is committed to ongoing professional development, with growing interests in concussion management, whiplash‑associated disorders, and paediatric physiotherapy.
Kiersten Lorentz P.T.A.
Kiersten is a graduate of the University of Waterloo with a Bachelor of Science degree in Kinesiology (Honours) and continued her education at Conestoga College in the Occupational Therapy Assistant/Physiotherapy Assistant (OTA/PTA) Program. Kiersten completed one of her student placements at our clinic and has since been a permanent member of our team. Kiersten organizes and manages student learning. She shares her knowledge with her students to help them develop the skills to become a well-rounded physiotherapy assistant. Outside of the clinic she is very involved in sports including hockey, ball hockey, baseball and dodgeball.
Kathy Gooding
OT Reg. (Ont)
Occupational Therapist, ADP Authorizer
Kathy Gooding is a Registered Occupational Therapist providing comprehensive occupational therapy services in Ingersoll. With extensive experience in both hospital and community settings, Kathy helps individuals maintain independence, improve safety, and enhance function in their daily lives.
A graduate of Western University (formerly UWO), Kathy brings many years of clinical expertise in assessing mobility needs and supporting clients through all stages of recovery and functional change.
Kathy is an authorized Assistive Devices Program (ADP) Authorizer in Ontario. She provides detailed mobility assessments for:
- Walkers (rollators and standard walkers)
- Manual wheelchairs
- Power mobility devices
- Seating and positioning needs
She works closely with clients, families, physicians, and equipment vendors to ensure proper clinical justification, accurate documentation, and compliance with ADP funding guidelines. Her goal is to ensure every client receives the safest and most appropriate mobility equipment to maintain independence at home and in the community.
Kathy focuses on helping clients:
- Maintain functional independence
- Improve safety with mobility
- Transition home after hospitalization
- Navigate mobility changes related to aging or medical conditions
Her approach is practical, client-centered, and solution-focused.
Outside of work, Kathy enjoys spending time with her husband Scott, their double doodle Sully, their three adult children and their partners. Recently welcoming her first grandchild has truly been the icing on the cake.
